Below are some of the most frequently asked questions regarding garage doors. For other queries, please contact us

All openers have a simple manual release lever which allows the door to be operated manually during loss of electrical power. Garages or installations where the garage door is the only point of access (coffin style garages) will require an additional accessory at the time of installation to enable the door to be operated manually.

Please refer to the CSI Classic Owners Handbook.

CSI® Classic Garage Doors are designed to offer years of trouble free operation and generally require minimal maintenance. Garage doors should operate freely in either the opening or closing direction. Garage doors which appear to be labouring during opening or closing operation, or are either difficult to lift or appear to fall when moving in the closing direction may require some adjustment. This is best left to the services of a suitably qualified technician. Serious injury may be sustained if the adjustment procedure is not undertaken correctly. Ensuring that the guide sections in which the door runs are kept free from dust, dirt and other build up is a simple yet effective maintenance step which involves nothing more than carefully wiping the inside of the section with a rag. Do not lubricate the guide sections with oil, grease or any other petroleum based product.

Refer to the care and warranty information in the CSI Classic Owners Handbook for more details and service frequency.

CSI® Classic rolling doors do by virtue of their construction require space to conceal the rolled up section of the door. On average in domestic installations, the door will occupy 450mm of space from the lowest point of the ceiling. It is recommended to have a professional measure done, particularly if you have a low opening height and you intend to store a boat or park a 4WD in your garage.

Most dealers will take your old door away after the new door is installed for a small additional fee.  Discuss this with the salesperson when you get your estimate on your new door.

We recommend the installation of your garage door by a trained installer.  A garage door is the largest moving object in your home and because of the large number of small parts; its installation is highly technical. Connecting the springs can be particularly dangerous and proper installation is critical to the performance of your door.  One of the other services a professional installer can provide is the disposal of your old door, if you are replacing a door.  Professional installers can typically install a door in a few hours and are careful to make sure safety requirements are met. In addition, incorrect installation can void certain warranties, so we recommend a professional handle the job for you.

CSI® Classic Garage Doors makes residential doors in widths up to 6500mm. For more information please refer to our product brochures.

It’s simple, just email us at or phone us on 13 62 63 and we’ll pass your information on to your nearest CSI® Classic Dealer.